Please allow 1 - 4 business days to process your order. Holidays, Saturdays and Sundays are not considered business days and will add to the delivery time. If there is a delay, one of our customer service representatives will immediately notify you by email.

Once your order is placed, you will receive a confirmation email. We make every effort to process your order as quickly as possible, although there may be orders that take slightly longer.

Once an order is processed, you will receive a confirmation email with the tracking number. Orders that are place after 2pm est won't received a tracking number until the following day. If you haven't receive a tracking number within 24 hours, please check your spam folder. Order notifications come from service@shop-denali.com.

If your package is oversized or needs to be shipped in multiple packages, we may email you a quote for the shipping, which will differ from the shipping charges below. However, we won't ship you're item until we've received approval from you for the new shipping charges.